
Here, you will find answers to these questions:
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What can I do with the Backlog?
- Create tickets, blocks, and versions to fit your needs.
 
- View and manage your tickets.
 
- Drag & drop tickets to organize them within the appropriate hierarchy.
 
- Edit the start and availability dates.
 
- Check the status and the HeroScore of each ticket.
 
- Group tickets based on hierarchy, HeroScore, start date, or availability date.
 
- Filter your backlog by product, type, or status.
 
- Search and quickly find the ticket you need.
 
What types of tickets are available?
Tickets are the building blocks of your backlog, each representing a task, feature, issue, or requirement. They help structure work and track project progress.
- Project: high-level initiatives grouping multiple tasks or features to achieve a major goal.
 
- Features: represent significant additions or improvements to your product.
 
- Stories: describe features or requirements from the user’s perspective, often broken down into smaller tasks.
 
- Tasks: concrete actions required to complete a larger effort, technical or operational.