A Ticket in RoadmapHero

A ticket in RoadmapHero is a comprehensive record that consolidates all the necessary information for planning, prioritizing, and sharing with your teams and stakeholders. Below is a detailed explanation, field by field and column by column.

Top Section

Ticket Type

The ticket type is displayed at the top of the page.

Ticket Title

The ticket title can be edited at any time.

• How to edit? Simply click on the title to modify it.

Duplicate a Ticket

You can duplicate a ticket with one click:

1. Click the Duplicate button in the top-right corner.
2. The duplicated ticket will include Copy in its title.
3. An additional line in the ticket details will show Duplicate from to trace the ticket’s origin.

Archive/Delete a Ticket

To delete a ticket, follow these two steps:

1. Archive:

   Click the dedicated icon at the top right of the ticket page to archive it. You can undo this action if it was done in error.