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How to set priorities ?

Stakeholders are entities you’ve already created on the platform. They can represent teams, segments, personas, or customers. Each ticket is linked to the relevant stakeholders, allowing you to structure priorities based on their needs.

Priorities are set in collaboration with stakeholders or directly by the product team on their behalf. They are assigned according to four levels:

• Must Have: Essential and top priority.
• Should Have: Important but not critical.
• Could Have: Optional if resources permit.
• Nice to Have: Low priority.

A single ticket can have different priority levels depending on the associated stakeholders.

What are confidence and efforts?

• Confidence (0 to 100%): Reflects the likelihood of successfully completing a ticket.
• Building Effort: Assesses the effort required to build the ticket (Low, Mid, High).
• Maintenance Effort: Evaluates the effort needed to maintain the ticket once in production (Low, Mid, High).

These fields are optional but provide valuable insights for overall prioritization analysis.

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You can remove an entered value by selecting Not set from the dropdown menu.

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